Survive First Aid Pty Ltd is a Registered Training Organisation (RTO) approved to deliver and issue nationally
recognised Units of Competency.
THE PARTIES AGREE TO THE FOLLOWING:
• The parties agree to work together to produce a unified approach to allow all students who undertake a
training course the opportunity to achieve the relevant qualifications
• Survive First Aid Pty Ltd will assist with the provision of training and assessment at a pre determined venue
• Survive First Aid Pty Ltd will deliver the Nationally Recognised Training Program using competency based
training principles and practices in accordance with Standards for NVR Registered Training Organisations
• The course fees set out on your invoice will be payable in the following manner:
* Enrolment 50% of course cost payable to confirm place
* Commencement 50% balance payment payable on first day of course
• The fees payable to Survive First Aid Pty Ltd are for the provision of the following services:
* Training and Assessment
* Ongoing Administration Processes
* Learning Resources
* Issuance of Certificates or Statement of Attainment
Survive First Aid Pty Ltd responsibilities:
• Survive First Aid Pty Ltd will assist with the provision of training and provide assessment services to each
of the students applicable under this agreement
• Survive First Aid Pty Ltd will deliver the course using competency based training principles and practices in
accordance with the Standards for NVR Registered Training Organisations
• In conjunction with the student customise a training sequence of delivery appropriate to the Certification
sought including, if necessary, assessment for credit for Recognition of Prior Learning, in accordance with
the Standards for NVR Registered Training Organisations
• Issue a Certificate nominating successful units completed, for those students completing the course
Refunds conditions are as follows:
Refunds due to non delivery of course by Survive First Aid
Tuition fees to be refunded in full if:
* The course does not start at the agreed starting date
* The course stops being provided after it starts and before it is completed
Refunds utilising the above conditions will be paid in full to the student within 14 days.
Survive First Aid Pty Ltd may arrange for another course, or part thereof, to be provided to students at no
additional cost as an alternative to refunding course money. Where the student agrees to this arrangement,
Survive First Aid Pty Ltd will not be liable to refund the money owed for the original enrolment.
Refunds based upon student application
All applications for refund must be made in writing utilising the ‘ Application for Refund’ form (Appendix A) and
submitted to the CEO.
Please note: Where a student breaches the Survive First Aid Pty Ltd policies and procedures no refund is
payable.
The assessment of refund applications shall be granted as indicated below: