Return Policy

Refunds & size exchanges are accepted within 30 days from receipt.

Shoes/cases must not be written on, shoes must be unworn and show no signs of dirt in order to be returned/exchanged. Shoes/cases must be returned in fully re-stockable condition in order to process the return/size exchange. If shoes/cases do not meet these conditions, they will be returned to you.

Defect Replacement Policy

Manufacturer's warranty is 30 days from receipt.

If you believe your item(s) are defective, please complete this form for review by our Returns Department. You will be contacted via email regarding the status of your request.

If you have any questions please contact:

customerservice@nfinity.com or call (404) 478-7873 ext 102

Contact Information

Date * +

Sales Order Number * 🛈

Type of RA *

Return Label Needed * 🛈

Yes

No

Company/ Gym/ Organization Name

First Name *

Last Name *

Street Address *

Address Line 2

City *

State *

Zip Code *

Phone Number *

Email Address *

Size Exchange/ Refund/ Defect Replacement Information

Returned Item(s)

	Returned Item	Size	Quantity
1	Returned Item	Size	Quantity
2	Returned Item	Size	Quantity
3	Returned Item	Size	Quantity
4	Returned Item	Size	Quantity
5	Returned Item	Size	Quantity
6	Returned Item	Size	Quantity
7	Returned Item	Size	Quantity
8	Returned Item	Size	Quantity
9	Returned Item	Size	Quantity
10	Returned Item	Size	Quantity

Requested Item(s)

	Returned Item	Size	Quantity
1	Returned Item	Size	Quantity
2	Returned Item	Size	Quantity
3	Returned Item	Size	Quantity
4	Returned Item	Size	Quantity
5	Returned Item	Size	Quantity
6	Returned Item	Size	Quantity
7	Returned Item	Size	Quantity
8	Returned Item	Size	Quantity
9	Returned Item	Size	Quantity
10	Returned Item	Size	Quantity

For Defect Replacements Only

It is required to submit photos of the item showing the defective areas.

Tag on Inside of Shoe

Defect Image #1

Defect Image #2

Defect Image #3

Reason for Requesting a Replacement

Any Additional Comments or Instructions