Monthly Bundle: Monthly Bundle applies only to Basic Rate Calls. All other types of calls are not included in the Monthly Bundle. Unused parts of the monthly bundle are lost and do not roll to a subsequent month.
Iridium GO! Calling Rates:
- Basic Rate Calls include mobile-originated voice calls to cellular, PSTN, Iridium numbers and Iridium voicemail, and GO! Internet Calls.
- Standard Data Calls are billed at $1.19 per minute.
- Incoming calls using +1 Access or 2-Stage Dialing are billed at $1.50 per minute.
- Inbound calls direct dialed to the Iridium 12-digit mobile number are paid by the calling party through their own carrier, and no charge applies to the Iridium phone’s account for receiving the direct dialed call.
- All other call types including calls to other satellite networks are billed at $9.95 per minute. This includes in particular calls to other satellite networks such as Thuraya and Inmarsat.
Definitions: GO! Internet Calls refer only to calls to the Iridium Direct Internet server made from an Iridium GO! device to an approved Iridium GO! Internet access number. PSTN refers to public-switched-telephone-network numbers. 2-Stage Dialing calls are made by dialing 480-768-2500 (U.S. number) and entering the 12-digit Iridium mobile number. +1 Access calls received through an optional U.S. phone number assigned to the Iridium device. It is important to understand that 2-Stage Dialing or +1 Access calls that are forwarded to Iridium voicemail or another third party number will be billed to your Iridium account. Standard Data calls include data calls to PSTN, data calls to Iridium, calls to the Iridium Direct Internet server not made from an Iridium GO! device, Iridium fax calls to a PSTN number, Iridium-to-RUDICS calls, and RUDICS-to-Iridium calls. Standard Data Calls are always out-of-bundle calls.
SMS Messages: GO! SMS refers to SMS messages sent from an Iridium GO! device. Inbound SMS messages are free. Outbound SMS messages can be up to 160 characters. Long SMS messages up to 1000 characters are billed as a series of separate SMS messages of 160-character length (or less). Undeliverable SMS messages from errors unrelated to the Iridium network such as problems with mail filters, mailbox overflows, or incorrect addresses remain billable. SMS messages sent using this SIM card from a non-Iridium GO! device are not considered GO! SMS messages and will be billed at a higher rate of $0.55 each.
Payment Method: Credit approval is based on a valid U.S. credit card, substantial deposit, approved company purchase order, or a Dunn & Bradstreet credit report. By default, the Customer’s credit card will be billed automatically each month for the charges described in this agreement. If Customer does not provide the U.S. credit card for the automatic monthly billing, an additional $2 per month per phone charge will apply, and the Customer agrees to pay within 30 days of the statement date for service continuation. Payment must be made by check drawn on a US bank, money order, wire transfer, or a U.S. credit card.
Billing: The customer agrees to pay for all calls made or received. All calls are measured and charged in one (1) minute increments.
Minimum Term and Plan Change Requests: The Initial Term of this Service Agreement is measured from the activation date. If the service is cancelled prior to the end of the Initial Term, there is an early cancellation charge equal to the total monthly service charges remaining on the Initial Term of the Agreement. After the Initial Term is completed the Service Agreement has automatic one (1) month renewal terms for each subsequent month and the customer can cancel without penalty at any time. A plan change request is effective on the first of the subsequent month (the “effective date”) and the Initial Term of the new plan’s Service Agreement(s) will begin as of that effective date.
Cancellation Procedure: To cancel service, the CUSTOMER must provide Outfitter Satellite with an express written, signed intent to cancel. The CUSTOMER remains responsible for airtime and other usage until 3 business days after the CUSTOMER’s requested service cancellation date, and if this service cancellation date is after the 25th of a month, the CUSTOMER is liable for any service fees to be billed in the subsequent month. Upon cancellation, there is no refund or proration for unused bundled or prepaid usage or any service fees. Cancellation notices must be sent to info@OutfitterSatellite.com (or faxed to 615-902-0028 or mailed to 2727 Old Elm Hill Pike, Nashville, TN 37214 USA.)