IRIDIUM MONTHLY SERVICE

SELECT YOUR SERVICE PLAN BELOW BY SELECTING THE BUTTON IN THE TOP LEFT CORNER OF THE PLAN YOU WISH TO CHOOSE. *

CUSTOMER PAYS TAXES, USF FEES AND OTHER FEES IN ADDITION TO RATES SHOWN

INITIAL TERM COMMITMENT

Choose Your Initial Term Commitment *

12-Month Commitment with NO Activation Fee

OPTIONAL SERVICES:

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U.S. Number Access - $5.95 per month per active SIM Card

Mailed Bill Fee - $1.00 per month per invoice (Domestic US mailing addresses only)

TERMS AND CONDITIONS

Monthly Bundle: The minutes of usage included in the Monthly Bundle apply to the following types of mobile-originated calls: Iridium to PSTN voice calls, Iridium to Cellular voice calls, Iridium to Iridium voice calls and Iridium voicemail calls. Other types of calls are not included in the Monthly Bundle. The Monthly Bundle is consumed on a first-usage basis each month, and the unused part of the Monthly Bundle is lost and does not roll to a subsequent month.

Calling Rates: The customer agrees to pay for all calls made or received by the Iridium phone including any out-of-bundle usage as per the rates found in this agreement. All calls are measured and charged in one (1) minute increments. The following calling rates apply to out-of-bundle calls:

Basic Rate Calls include voice calls from the Iridium phone to cellular numbers and fixed public-switched-telephone-network numbers (PSTN), data calls to PSTN numbers, data calls to Iridium numbers, data calls to the Iridium Direct Internet Server, Iridium fax calls to a PSTN number, Iridium-to-RUDICS calls and RUDICS-to-Iridium calls. Out-of-Bundle Basic Rate Calls are charged at the rate listed above for the plan you selected.
Incoming calls received via Two-Stage Dialing are $1.50 per minute. Two-Stage Dialing means that the calling party dials the US area code 480-768-2500 number and enters your 12-digit Iridium mobile number. Two-Stage Dialing calls that are forwarded to your Iridium voicemail or other third party number will be billed to your Iridium account. This plan includes voicemail and RUDICS.
Incoming calls received via US Access Number are $1.50 per minute. US Number Access is an optional service for an additional monthly fee that provides a U.S. phone number for receiving inbound calls to your Iridium phone. Calls received through this number will be billed even if the call is forwarded to your voicemail or other third party number.
Incoming calls received via Direct Dialing are free. Direct Dialing means that the calling party dialed your Iridium phone’s 12-digit mobile number (country code 8816). Though these calls will not be charged to your Iridium phone’s account, it is important to understand that the calling party will pay for these calls through their own telecom carrier.
Voice calls to other Iridium mobile numbers or your own Iridium voicemail are $0.85 per minute.
All other call types not explicitely listed in this agreement including calls to other mobile satellite networks (MSS) are $9.99 per minute.

SMS Messaging: Outbound SMS messages are billed as indicated on the plan you selected above. Inbound SMS messages are free. SMS messages can be up to 160 characters. Some phone models support long SMS messages up to 1000 characters which are billed as a series of separate SMS messages of 160-character length (or less). Undeliverable messages from errors unrelated to the Iridium network such as problems with mail filters, mailbox overflows, or incorrect addresses remain billable. 25 outbound SMS messages per month are included; the unused part of the Text Bundle is lost and does not roll to a subsequent month.

Minimum Term and Plan Change Requests: The Initial Term of this Service Agreement is measured from the activation date. If the service is cancelled by the Customer prior to the end of the Initial Term, there is an early cancellation charge equal to the total monthly service charges remaining on the Initial Term of the Agreement, except that no early cancellation charge will apply if Outfitter Satellite increases the Monthly Fee or any per minute usage rate during the Initial Term of this Service Agreement. After the Initial Term is completed the Service Agreement has automatic one (1) month renewal terms for each subsequent month, and the customer can cancel without penalty at any time. A plan change request is effective on the first of the subsequent month (the “effective date”) and the Initial Term of the new plan’s Service Agreement(s) will begin as of that effective date.

Payment Method: Credit approval is based on a valid U.S. credit card, substantial deposit, approved company purchase order, or a Dunn & Bradstreet credit report. By default, the Customer’s credit card will be billed automatically each month for the charges described in this agreement. If Customer does not provide the U.S. credit card for the automatic monthly billing, an additional $2 per month per phone charge will apply, and the Customer agrees to pay within 30 days of the statement date for service continuation. Payment must be made by check drawn on a US bank, money order, wire transfer, or a U.S. credit card.

CANCELLATION OF SERVICE PROCEDURE

Are you ready to specify a date to cancel service now or would you like to tell us at a later time? *

Yes, I would like to specify a date to cancel service now

No, I will notify you later when I am ready to cancel service.

Please indicate the date upon which you are requesting cancellation of service: * +

By selecting this option, the Customer (you) has provided an express written, signed intent to cancel, on the date specified above. The deactivation can occur at any time (UTC time) on that specified date.
In the event you later change your mind and want to cancel service on a different date, you will need to contact our customer service team and provide an updated express written, signed intent to cancel statement.
If you choose to cancel service prior to the end of the initial term commitment, the early cancellation charge specified in this agreement will apply. You further acknowlege and understand that the last month of service is not pro-rated even if your requested service cancellation date is prior to the last day of a month.
The Customer remains responsible for airtime and other usage until 3 business days after the requested service cancellation date, and if the requested service cancellation date is after the 25th of a month, the Customer is also liable for any service fees to be billed in the subsequent month.Upon cancellation, there is no refund or proration for unused bundled or prepaid usage or any service fees.

By selecting this option, you understand that service will continue until you provide Outfitter Satellite with an express written, signed intent to cancel.

Your cancellation notices must be sent to info@OutfitterSatellite.com or faxed to 615-902-0028 or mailed to 2727 Old Elm Hill Pike, Nashville, TN 37214 USA.
Your cancellation notice must indicate the line(s) to be cancelled and the requested date of service cancellation.
The Customer (you) remains responsible for airtime and other usage until 3 business days after the requested service cancellation date, and if the requested service cancellation date is after the 25th of a month, the Customer is also liable for any service fees to be billed in the subsequent month. Also, upon cancellation, there is no refund or proration for unused bundled or prepaid usage or any service fees.

CUSTOMER INFORMATION - BILLING

Are you an existing Outfitter Satellite customer? *

Yes

No

Please provide your Outfitter Satellite Account Number

Is this a Personal Account or a Business/Corporate Account? *

Personal Account

Business/Corporate Account

First Name *

Last Name *

Title/Position *

COMPANY NAME *

Street Address - NO PO BOXES ALLOWED. MUST BE PHYSICAL ADDRESS. *

Address Line 2

City *

State *

Zip Code *

Phone Number *

Email Address (REQUIRED FOR EMAIL INVOICE DELIVERY AND OTHER NOTIFICATIONS) *

CREDIT CARD INFORMATION

IMPORTANT: Before your service is activated and/or your order is shipped, you must submit your credit card information into our secure credit card web portal. Once we receive your completed service agreement, our customer service team will send an email to the main email address listed on this form with an enclosed link to our secure credit card portal where you will enter and save your credit card information. Service agreements received outside of normal business hours will be processed the following business day. We cannot activate service if the credit card information or Security Code for the card cannot be verified by our system.

For your protection, Outfitter Satellite systems or personnel do not see your full credit card information. Our billing system only stores tokenized information to enable it to use the card to pay future charges related to the service (or rental) agreements active under your account. For future card identification, we retain the card type, the last four digits of the card, and the expiration date.

By signing below, you warrant that you are the Cardholder or an authorized user of any card that is entered into the secure credit card web portal and agree that all charges described in this agreement (and any other service or rental agreements) made between OUTFITTER SATELLITE, INC. and the above named Customer can be made to the Cardholder’s credit card. You warrant all the information that you are submitting is accurate and that the credit card that you are supplying through the secure credit card web portal is being supplied as a guarantee that all the charges described in this agreement (and any other service or rental agreements on the Customer’s Outfitter Satellite account) will be paid.

Is the name on the credit card the same as the BILL TO: *

YES

NO

CARDHOLDER'S INFORMATION

First Name *

Last Name *

Street Address *

Address Line 2

City *

State *

Zip Code *

Phone Number *

Email Address *

AUTHORIZED USERS ON ACCOUNT - PERSONAL

Why do we need you to name an Authorized User? This person needs to be a trusted individual such as a spouse or business associate that can act on your behalf in the event we are unable to reach you. In the event that there is a billing or technical issue that could affect your service, this person can act on your behalf to assist in continuing or restoring your service.

What is an Authorized User with Full Access rights? An Authorized User with Full Access rights is authorized by the Customer to discuss and view all rental and usage bills including detailed call records and make changes to rental or service plans including canceling service or activating new service, and receive technical support as per the terms of this agreement or other agreements executed separately by the Customer.

The Customer names the persons below as Authorized User(s) with Full Access rights:

First Name *

Last Name *

MUST BE DIFFERENT FROM

MAIN CONTACT PERSON ABOVE

Phone Number *

Email Address *

MUST BE DIFFERENT FROM CONTACT

INFORMATION OF MAIN CONTACT

AUTHORIZED USERS ON ACCOUNT - CORPORATE

Why do we need you to name additional Authorized Users? For corporate accounts, naming the Accounts Payable person for your company an Authorized User is necessary to allow them to discuss billing issues and information. It is also useful for us to identify other people within the company that can discuss billing issues, make purchases, or receive technical support related to your account in the event we are unable to reach you.

What is an Authorized User with Full Access rights versus Technical Support rights only? An Authorized User with Full Access rights is authorized by the Customer to discuss and view all rental and usage bills including detailed call records and make changes to rental or service plans including canceling service or activating new service, and receive technical support as per the terms of this agreement or other agreements executed separately by the Customer. A customer with Technical Support rights is only authorized to receive technical guidance on the use of the satellite communications equipment.

The Customer names the persons below as Authorized User(s) with Full Access rights:

Alternative Contact Person *

Title/Position *

MUST BE DIFFERENT FROM

MAIN CONTACT PERSON ABOVE

Phone Number *

Email Address *

MUST BE DIFFERENT FROM CONTACT

INFORMATION OF MAIN CONTACT

___________________________________________________________________________________________________________________________________

Accounts Payable Contact Person *

Phone Number *

Email Address *

MORE AUTHORIZED USERS (OPTIONAL)

Add an additional user? *

Yes

No

Do you want them to have Full Access rights or Technical Support only rights?

TECH SUPPORT ONLY

FULL ACCESS

CONTACT NAME *

TITLE/POSITION *

Email Address

Phone Number

ATTESTATION FOR PRIMARY PLACE OF USE

Outfitter Satellite, Inc. needs to know the PRIMARY PLACE OF USE of the satellite services being purchased by the Customer for tax purposes. The Customer hereby certifies that the PRIMARY PLACE OF USE will be: (select one) *

Outside the United States and its territories

At the Customer's Billing Address

Inside the United States at the following address other than the Customer's Billing Address

PLEASE LIST OTHER ADDRESS

Street Address *

Address Line 2

City *

State *

Zip Code *

ADDITIONAL ACKNOWLEDGEMENT

I UNDERSTAND THAT AN IRIDIUM SATELLITE PHONE NEEDS A CLEAR LINE OF SIGHT TO THE IRIDIUM SATELLITE AND THAT THE PRESENCE OF VERTICAL OBSTRUCTIONS SUCH AS NEARBY TREES, MOUNTAINS AND BUILDINGS CAN RESULT IN FREQUENT CALL DROPS. I FURTHER UNDERSTAND THAT CONTINUING TO ATTEMPT TO MAKE CALLS WHILE NEAR THESE VERTICAL OBSTRUCTIONS CAN RESULT IN A SERIES OF BILLABLE SHORT DURATION CALLS, AND I AGREE TO PAY FOR THESE CALLS. MOVING TO A NEARBY CLEARING OR MOVING AWAY FROM BUILDINGS AND TREES AND WAITING FOR A STRONG SIGNAL ON THE SATELLITE PHONE BEFORE INITIATING CALLS WILL HELP REDUCE THE FREQUENCY OF CALL DROPS.

Please enter your INITIALS to signify you have read and understood the above additional acknowledgement *

SIGNATURE / VERIFICATION

BY SIGNING BELOW, I AM ACTIVATING A SERVICE AGREEMENT WITH OUTFITTER SATELLITE, INC. AS INDICATED ABOVE, AND I ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND ALL THE TERMS AND CONDITIONS INCLUDED IN ALL PAGES OF THIS AGREEMENT INCLUDING THE TERMS AND CONDITIONS INCORPORATED BY REFERENCE FOUND AT www.OutfitterSatellite.com/adobe/TermsConditions.pdf AND I AGREE TO BE BOUND THEREBY, OR IF I AM SIGNING IN A REPRESENTATIVE CAPACITY, I AGREE THAT THE ENTITY FOR WHICH I AM SIGNING WILL BE BOUND THEREBY. IF SIGNING ON BEHALF OF AN ENTITY, I REPRESENT AND WARRANT THAT I AM A DULY AUTHORIZED REPRESENTATIVE OF THAT ENTITY AND I HAVE SUBMITTED THIS APPLICATION IN MY OFFICIAL CAPACITY AND I WARRANT AND REPRESENT THAT I HAVE FULL AUTHORITY TO DO SO AND TO BIND SAID ENTITY. *

clear

PRINTED Name *

DATE * +

SIGNATURE - Please sign in the space above using your mouse/finger/stylus.