THURAYA MONTHLY SERVICE OPTIONS

SELECT YOUR SERVICE PLAN BELOW BY SELECTING THE BUTTON IN THE TOP LEFT CORNER OF THE PLAN YOU WISH TO CHOOSE.
CUSTOMER PAYS TAXES, USF FEES AND OTHER FEES IN ADDITION TO RATES SHOWN
 
NOTE: THE FIRST MONTH’S BASE MONTHLY FEE, MONTHLY BUNDLE FEE & MONTHLY BUNDLE ARE PRO-RATED, BUT REGARDLESS OF THE DAY OF THE MONTH ON WHICH ACTIVATION OCCURS, THE MONTH OF ACTIVATION COUNTS AS THE FIRST WHOLE MONTH OF THE INITIAL TERM COMMITMENT.

INITIAL TERM COMMITMENT

PLEASE SELECT YOUR INITIAL TERM COMMITMENT BELOW: *
[√] 12-MONTH MINIMUM TERM COMMITMENT (NO ACTIVATION FEE)

OPTIONAL SERVICES:

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THURAYA SERVICE DETAILS

BAND 1 includes the United States and all other destination countries not listed in Band 2 or Band 3 below.
BAND 2 includes Cuba, East Timor, Globalstar, Inmarsat A, Inmarsat B, Inmarsat M, Inmarsat Mini-M.
BAND 3 includes Ascension Islands, Australia Satellite, Cook Islands, Diego Garcia, Inmarsat BGAN, Inmarsat BGAN HSD, Inmarsat B-HSD, Inmarsat M4-HSD, Iridium, Kiribati, Montserrat, Nauru Islands, Niue, Samoa Western, Sao Tome, Solomon Islands, St. Helena, Tuvalu, Vanuatu, Wallis and Futuna, and all other mobile satellite networks.

Billing: Voicemail is included with this plan. The rates shown above only apply to voice, fax and 9.6 kbps circuit-switched data calls, SMS message and GmPRS data usage while the satellite phone is in Thuraya satellite-mode. Other types of calls (including GSM-cellular-mode calls) are billed at different rates, and the Customer is responsible to know these rates before making any call. PSTN refers to public switched telephone numbers. Billing is in 60 second increments (60 second minimum). GmPRS is an “always on” internet service offered on a best-effort basis with best case data speeds up to 15 kbps upload and 60 kbps download. GmPRS data usage is billed in 10 KB increments. MB refers to MegaByte of data transferred; KB refers to KiloByte of data transferred.

Monthly Bundle applies only to Band 1 voice calls. The unused part of the Monthly Bundle during any given month is lost and does not roll to a subsequent month. Out-of-bundle usage is billed according to the rate chart.

GSM-Mode Calls: Some Thuraya phone models have a GSM cellular mode. The customer is advised that the rates shown on this page are for Thuraya satellite-mode calls and do not apply to calls made or received in GSM cellular mode. The customer is advised that GSM cellular mode calls are typically much higher cost than Thuraya satellite-mode calls. Rates and billing increments for GSM-mode calls vary dramatically as the user roams onto different GSM regional operators. In GSM mode, rates for making or receiving voice or data calls or sending or receiving SMS messages are subject to change without notice.

Payment Method: Credit approval is based on a valid U.S. credit card, substantial deposit, approved company purchase order, or a Dunn & Bradstreet credit report. By default, the Customer’s credit card will be billed automatically each month for the charges described in this agreement. If Customer does not provide the U.S. credit card for the automatic monthly billing, an additional $2 per month per phone charge will apply, and the Customer agrees to pay within 30 days of the statement date for service continuation. Payment must be made by check drawn on a US bank, money order, wire transfer, or a U.S. credit card.

Minimum Term and Plan Change Requests: The Initial Term of this Service Agreement is measured from the activation date. If the service is cancelled prior to the end of the Initial Term, there is an early cancellation charge equal to the total monthly service charges remaining on the Initial Term of the Agreement. After the Initial Term is completed the Service Agreement has automatic one (1) month renewal terms for each subsequent month and the customer can cancel without penalty at any time. A plan change request is effective on the first of the subsequent month (the “effective date”) and the Initial Term of the new plan’s Service Agreement(s) will begin as of that effective date.

Cancellation Procedure: To cancel service, the CUSTOMER must provide Outfitter Satellite with an express written, signed intent to cancel. The CUSTOMER remains responsible for airtime and other usage until 3 business days after the CUSTOMER’s requested service cancellation date, and if this service cancellation date is after the 25th of a month, the CUSTOMER is liable for any service fees to be billed in the subsequent month. Upon cancellation, there is no refund or proration for unused bundled or prepaid usage or any service fees. Cancellation notices must be sent to info@OutfitterSatellite.com or faxed to 615-902-0028 or mailed to 2727 Old Elm Hill Pike, Nashville, TN 37214 USA.

CUSTOMER INFORMATION - BILLING

Are you an existing Outfitter Satellite customer? *
Is this a Personal Account or a Business/Corporate Account? *

DELAYED ACTIVATION SIM (IF APPLICABLE)

Are you activating a delayed activation SIM that was sent to you in the mail inactive? *
Please verify the SIM(s) you with to activate by listing the last 4-digits of the number listed on the SIM card. If you have multiple SIMS, click the green "+" sign to add a line for each SIM. *
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CREDIT CARD INFORMATION

IMPORTANT:  Before your service is activated and/or your order is shipped, you must submit your credit card information into our secure credit card web portal.  Once we receive your completed service agreement, our customer service team will send an email to the main email address listed on this form with an enclosed link to our secure credit card portal where you will enter and save your credit card information.  Service agreements received outside of normal business hours will be processed the following business day.   We cannot activate service if the credit card information or Security Code for the card cannot be verified by our system. 

For your protection, Outfitter Satellite systems or personnel do not see your full credit card information.   Our billing system only stores tokenized information to enable it to use the card to pay future charges related to the service (or rental) agreements active under your account.   For future card identification, we retain the card type, the last four digits of the card, and the expiration date. 

By signing below, you warrant that you are the Cardholder or an authorized user of any card that is entered into the secure credit card web portal and agree that all charges described in this agreement (and any other service or rental agreements) made between OUTFITTER SATELLITE, INC. and the above named Customer can be made to the Cardholder’s credit card.  You warrant all the information that you are submitting is accurate and that the credit card that you are supplying through the secure credit card web portal is being supplied as a guarantee that all the charges described in this agreement (and any other service or rental agreements on the Customer’s Outfitter Satellite account) will be paid.

Visa
MasterCard
American Express
Discover
Is the name on the credit card the same as the BILL TO: *

CARDHOLDER'S INFORMATION

AUTHORIZED USERS ON ACCOUNT - PERSONAL

Why do we need you to name an Authorized User?  This person needs to be a trusted individual such as a spouse or business associate that can act on your behalf in the event we are unable to reach you. In the event that there is a billing or technical issue that could affect your service, this person can act on your behalf to assist in continuing or restoring your service.  

What is an Authorized User with Full Access rights?  An Authorized User with Full Access rights is authorized by the Customer to discuss and view all rental and usage bills including detailed call records and make changes to rental or service plans including canceling service or activating new service, and receive technical support as per the terms of this agreement or other agreements executed separately by the Customer.      

The Customer names the persons below as Authorized User(s) with Full Access rights: 

 
MUST BE DIFFERENT FROM
MAIN CONTACT PERSON ABOVE
 
MUST BE DIFFERENT FROM CONTACT
INFORMATION OF MAIN CONTACT

AUTHORIZED USERS ON ACCOUNT - CORPORATE

Why do we need you to name additional Authorized Users?   For corporate accounts,  naming the Accounts Payable person for your company an Authorized User is necessary to allow them to discuss billing issues and information.  It is also useful for us to identify other people within the company that can discuss billing issues, make purchases, or receive technical support related to your account in the event we are unable to reach you.

What is an Authorized User with Full Access rights versus Technical Support rights only?  An Authorized User with Full Access rights is authorized by the Customer to discuss and view all rental and usage bills including detailed call records and make changes to rental or service plans including canceling service or activating new service, and receive technical support as per the terms of this agreement or other agreements executed separately by the Customer. A customer with Technical Support rights is only authorized to receive technical guidance on the use of the satellite communications equipment.      

The Customer names the persons below as Authorized User(s) with Full Access rights:

 
MUST BE DIFFERENT FROM
MAIN CONTACT PERSON ABOVE
 
MUST BE DIFFERENT FROM CONTACT
INFORMATION OF MAIN CONTACT 
___________________________________________________________________________________________________________________________________

MORE AUTHORIZED USERS (OPTIONAL)

Add an additional user? *
Do you want them to have Full Access rights or Technical Support only rights?

ATTESTATION FOR PRIMARY PLACE OF USE

Outfitter Satellite, Inc. needs to know the PRIMARY PLACE OF USE of the satellite services being purchased by the Customer for tax purposes.  The Customer hereby certifies that the PRIMARY PLACE OF USE will be: (select one) *
PLEASE LIST OTHER ADDRESS

SIGNATURE / VERIFICATION

BY SIGNING BELOW, I AM ACTIVATING A SERVICE AGREEMENT WITH OUTFITTER SATELLITE, INC. AS INDICATED ABOVE, AND I ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND ALL THE TERMS AND CONDITIONS INCLUDED IN ALL PAGES OF THIS AGREEMENT INCLUDING THE TERMS AND CONDITIONS INCORPORATED BY REFERENCE FOUND AT www.OutfitterSatellite.com/adobe/TermsConditions.pdf AND I AGREE TO BE BOUND THEREBY, OR IF I AM SIGNING IN A REPRESENTATIVE CAPACITY, I AGREE THAT THE ENTITY FOR WHICH I AM SIGNING WILL BE BOUND THEREBY. IF SIGNING ON BEHALF OF AN ENTITY, I REPRESENT AND WARRANT THAT I AM A DULY AUTHORIZED REPRESENTATIVE OF THAT ENTITY AND I HAVE SUBMITTED THIS APPLICATION IN MY OFFICIAL CAPACITY AND I WARRANT AND REPRESENT THAT I HAVE FULL AUTHORITY TO DO SO AND TO BIND SAID ENTITY. *
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SIGNATURE - Please sign in the space above using your mouse/finger/stylus.