Outfitter LOGO  
Office:  615-889-8833    Fax:  615-902-0028
2727 Old Elm Hill Pike, Nashville, TN  37214
www.OutfitterSatellite.com
 
    

IRIDIUM PTT SERVICE AGREEMENT

PLAN INFORMATION: *

Customer pays taxes, USF fees and other fees in addition to rates shown.

Iridium PTT Plan A
Iridium PTT Plan B
Iridium PTT 2017 Plan A Pricing

IRIDIUM PTT 2017 PLAN A DETAILS

Payment Method: Credit approval is based on a valid U.S. credit card, substantial deposit, approved company purchase order, or a Dunn & Bradstreet credit report. By default, the Customer’s credit card will be billed automatically each month for the charges described in this agreement.   If Customer does not provide the U.S. credit card for the automatic monthly billing, an additional $2 per month per phone charge will apply, and the Customer agrees to pay within 30 days of the statement date for service continuation.  Payment must be made by check drawn on a US bank, money order, wire transfer, or a U.S. credit card.

Push-to-Talk:  An unlimited number of Push-to-Talk (PTT) communications is allowed amongst Iridium PTT phones within the same Talk Group (TG).  Each Iridium PTT phone can have a maximum of 15 Talk Groups assigned to it. The operator of the Iridium PTT phone selects which Talk Group is in use.  The Talk Group service plan(s) is executed separately.

Telephony: The Iridium Extreme PTT phone can operate in PTT Mode or Telephony Mode but not both simultaneously.  This plan includes a SIM card necessary for Telephony-Mode communications such as voice/data calls to PSTN/MSS numbers and SMS messaging.  The S.O.S. feature of the Iridium Extreme PTT uses voice calling and SMS messaging and is only available while the Iridium Extreme PTT is in Telephony Mode.  The Customer agrees to pay for all voice and data calls and SMS messages made in Telephony Mode as per the rate chart shown in this agreement.  Calls are measured and charged in one (1) minute increments.  Undeliverable SMS messages from errors unrelated to the Iridium network such as problems with mail filters, mailbox overflows, or incorrect addresses remain billable.  Long-format SMS messages up to 1000 characters are sent and billed as a series of separate SMS messages of 160-character maximum length.  Inbound phone calls received as a result of 2-Stage Dialing or +1 Access are billed as shown in the rate chart.  Inbound calls received as a result of direct dialed calls to the 12-digit Iridium mobile number are not charged to the SIM card but the calling party pays their own international long-distance carrier. RUDICS and voice mail are included with plan.

If Global Telephony Option is selected, Telephony-Mode communications will be available globally with the exception of the Middle East Region (see attached figure). Otherwise, Telephony-Mode communications will be restricted to the North America Region which includes Canada, Mexico and the United States, including all 50 states and the U.S. Territories of Puerto Rico and the U.S. Virgin Islands and certain surrounding waters (see attached figure), and coverage may exist (but is not guaranteed) up to 12 nautical miles beyond the boundaries of the North America Region.

Use of SIM Card in Non-PTT Devices Prohibited: If the SIM card included with this plan is used in a device other than an Iridium PTT phone, Iridium reserves the right to immediately and without notice deactivate the SIM card.

Use in Middle East Region Prohibited:  Iridium monitors for Telephony-Mode and PTT-Mode usage originating in the Middle East Region and reserves the right to immediately and without notice, deactivate SIM card(s) and Iridium PTT phones found to have usage wholly or partially within the Middle East Region.  Special service plans are available for the Middle East Region if usage there is necessary.

Initial Term & Plan Change Requests:  This Service Agreement has an Initial Term of 3 months as measured from the activation date of the Iridium PTT phone.  There is a charge of $200 for cancellation of service to an Iridium PTT phone at any time prior to the end of its Initial Term.  After the Initial Term is completed the Service Agreement has automatic one (1) month renewal terms for each subsequent month and the customer can cancel without penalty at any time.  Plan Change requests are not allowed during the Initial Term, but after the Initial Term is completed, a plan change request is effective on the first day of the subsequent month (the “effective date”). 

Cancellation: To cancel service, CUSTOMER must provide Outfitter Satellite with an express written, signed intent to cancel the subscription. The CUSTOMER remains responsible for usage until 3 business days after the CUSTOMER’s requested service cancellation date, and if this date is after the 25th of a month, the CUSTOMER is liable for any service fees to be billed in the subsequent month. Upon cancellation, there is no refund or proration for any service fees. Cancellation notices must be sent to info@OutfitterSatellite.com or faxed to 615-902-0028 or mailed to 2727 Old Elm Hill Pike, Nashville, TN 37214 USA.

IRIDIUM PTT 2017 PLAN B DETAILS

Payment Method: Credit approval is based on a valid U.S. credit card, substantial deposit, approved company purchase order, or a Dunn & Bradstreet credit report. By default, the Customer’s credit card will be billed automatically each month for the charges described in this agreement.   If Customer does not provide the U.S. credit card for the automatic monthly billing, an additional $2 per month per phone charge will apply, and the Customer agrees to pay within 30 days of the statement date for service continuation.  Payment must be made by check drawn on a US bank, money order, wire transfer, or a U.S. credit card.

Push-to-Talk:  An unlimited number of Push-to-Talk (PTT) communications is allowed amongst Iridium PTT phones within the same Talk Group (TG).  Each Iridium PTT phone can have a maximum of 15 Talk Groups assigned to it. The operator of the Iridium PTT phone selects which Talk Group is in use.  The Talk Group service plan(s) is executed separately.

Telephony: The Iridium Extreme PTT phone can operate in PTT Mode or Telephony Mode but not both simultaneously.  This plan includes a SIM card necessary for Telephony-Mode communications such as voice/data calls to PSTN/MSS numbers and SMS messaging.  The S.O.S. feature of the Iridium Extreme PTT uses voice calling and SMS messaging and is only available while the Iridium Extreme PTT is in Telephony Mode.  The Customer agrees to pay for all voice and data calls and SMS messages made in Telephony Mode as per the rate chart shown in this agreement.  Calls are measured and charged in one (1) minute increments.  Undeliverable SMS messages from errors unrelated to the Iridium network such as problems with mail filters, mailbox overflows, or incorrect addresses remain billable.  Long-format SMS messages up to 1000 characters are sent and billed as a series of separate SMS messages of 160-character maximum length.  Inbound phone calls received as a result of 2-Stage Dialing or +1 Access are billed as shown in the rate chart.  Inbound calls received as a result of direct dialed calls to the 12-digit Iridium mobile number are not charged to the SIM card but the calling party pays their own international long-distance carrier. RUDICS and voice mail are included with plan.

If Global Telephony Option is selected, Telephony-Mode communications will be available globally with the exception of the Middle East Region (see attached figure). Otherwise, Telephony-Mode communications will be restricted to the North America Region which includes Canada, Mexico and the United States, including all 50 states and the U.S. Territories of Puerto Rico and the U.S. Virgin Islands and certain surrounding waters (see attached figure), and coverage may exist (but is not guaranteed) up to 12 nautical miles beyond the boundaries of the North America Region.

Use of SIM Card in Non-PTT Devices Prohibited: If the SIM card included with this plan is used in a device other than an Iridium PTT phone, Iridium reserves the right to immediately and without notice deactivate the SIM card.

Use in Middle East Region Prohibited:  Iridium monitors for Telephony-Mode and PTT-Mode usage originating in the Middle East Region and reserves the right to immediately and without notice, deactivate SIM card(s) and Iridium PTT phones found to have usage wholly or partially within the Middle East Region.  Special service plans are available for the Middle East Region if usage there is necessary.

Initial Term & Plan Change Requests:  This Service Agreement has an Initial Term of 12 months as measured from the activation date of the Iridium PTT phone.  There is a charge of $400 for cancellation of service to an Iridium PTT phone at any time prior to the end of its Initial Term.  After the Initial Term is completed the Service Agreement has automatic one (1) month renewal terms for each subsequent month and the customer can cancel without penalty at any time.  Plan Change requests are not allowed during the Initial Term, but after the Initial Term is completed, a plan change request is effective on the first day of the subsequent month (the “effective date”). 

Cancellation: To cancel service, CUSTOMER must provide Outfitter Satellite with an express written, signed intent to cancel the subscription. The CUSTOMER remains responsible for usage until 3 business days after the CUSTOMER’s requested service cancellation date, and if this date is after the 25th of a month, the CUSTOMER is liable for any service fees to be billed in the subsequent month. Upon cancellation, there is no refund or proration for any service fees. Cancellation notices must be sent to info@OutfitterSatellite.com or faxed to 615-902-0028 or mailed to 2727 Old Elm Hill Pike, Nashville, TN 37214 USA.

OPTIONAL SERVICES:

CHOOSE ANY OPTIONS YOU WISH TO ACTIVATE:

**IMPORTANT:   The Global Telephony Option excludes service in the Middle East Region.  If the Global Telephony Option is requested after initial activation, new SIM card(s) and mobile number(s) will be required.


IRIDIUM PTT TALK GROUP (TG) OPTIONS

SELECT A TALK GROUP PLAN

 *

IRIDIUM PTT TALK GROUP (TG) DETIALS

Payment Method: Credit approval is based on a valid U.S. credit card, substantial deposit, approved company purchase order, or a Dunn & Bradstreet credit report. By default, the Customer’s credit card will be billed automatically each month for the charges described in this agreement.   If Customer does not provide the U.S. credit card for the automatic monthly billing, an additional $2 per month per phone charge will apply, and the Customer agrees to pay within 30 days of the statement date for service continuation.  Payment must be made by check drawn on a US bank, money order, wire transfer, or a U.S. credit card.

Requirements: To participate in a Push-to-Talk (PTT) Talk Group session, an Iridium PTT phone must be located within the coverage area of the Talk Group, provisioned as a member of the Talk Group via the PTT Command Center, and have active service (not suspended).  At least two Iridium PTT phones and at least one Talk Group must be active on the customer’s account.  This agreement only covers Talk Group Plan(s).  Iridium PTT phones are activated under a separate agreement. 

Management Tools: The Customer will be provided access to a password-protected web portal called the PTT Command Center that allows the boundaries of a Talk Group to be configured and assigns Talk Groups to individual Iridium PTT phones. A maximum of 15 Talk Groups can be assigned to an Iridium PTT phone.  Outfitter Satellite will provide initial training on the use of the PTT Command Center but the Customer must assign an Administrator for the Customer’s account that takes responsibiltiy for configurations and data entry into the PTT Command Center.  Each Talk Group has a maximum number of square kilometers of coverage (“Size”).  The Small Unlimited Talk Group coverage area can be divided into a maximum of FIVE (5) different subregions that can be located anywhere on earth.  The coverage area of all other Talk Group types can be divided into a maximum of TEN (10) different subregions that can be located anywhere on earth.  Various shapes are possible for these subregions including circles and rectangles. 

Use in Middle East Region Prohibited:  A Talk Group can be configured to cover any area globally with the exception of the Middle East Region (see attached figure).  Iridium reserves the right to immediately, and without notice, deactivate any Talk Group(s) found to be wholly or partially within the Middle East Region and further reserves the right to immediately, and without notice, deactivate any Irdium PTT phone(s) found to have at least one Talk Group wholly or partially within the Middle East Region.

Fair Use Policy: Iridium reserves the right to monitor and limit the allocation of Talk Groups to PTT subscribers to prevent network congestion.

Initial Term:  This Service Agreement has an Initial Term of 2 months as measured from the activation date of the specific Unit being provisioned. If service is cancelled prior to the end of the Initial Term, there is an early cancellation charge equal to the total monthly service charges remaining on the Initial Term of the Agreement.  After the Initial Term is completed the Service Agreement has automatic one month renewal terms for each subsequent month but the customer can cancel without penalty. 

Talk Group Plan Changes are effective on the first day of the subsequent month. After the second Talk Group plan change request during any 12-month period, an administrative fee determined by special quote will be required prior to making additional changes. 

Cancellation Procedure: To cancel service, the CUSTOMER must provide Outfitter Satellite with an express written, signed intent to cancel. If the service cancellation date is after the 25th of a month, the CUSTOMER is liable for any service fees to be billed in the subsequent month.  Cancellation notices must be sent to info@OutfitterSatellite.com or faxed to 615-902-0028 or mailed to 2727 Old Elm Hill Pike, Nashville, TN 37214 USA.

Figure A: North America Region

The North America Region includes Canada, Mexico and the United States, including all 50 states and the U.S. Territories of Puerto Rico and the U.S. Virgin Islands and certain surrounding waters as shown in this figure.   Operation of the Iridium PTT equipment in Cuba is currently restricted.

 

Figure B: Middle East Region

The Middle East Region includes Afghanistan, Azerbaijan, Bahrain, Egypt (eastern part as shown), Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Pakistan, Qatar, Saudi Arabia, Syria, Turkey, United Arab Emirates and Yemen.   

CUSTOMER INFORMATION - BILLING

Are you an existing Outfitter Satellite customer? *
Is this a Personal Account or a Business/Corporate Account? *

CREDIT CARD INFORMATION

IMPORTANT:  Our Customer Service team will contact you to verify your credit card information.  This can be done over the phone or directly by the Customer (or Cardholder) through a secure web portal.  We cannot activate service if the credit card information or Security Code for the card cannot be verified by our system. 

For your protection, we do not retain complete credit card information.  Our billing system only stores tokenized information to enable it to use the card to pay future charges related to the service (or rental) agreements active under your account.   For future card identification, we retain the card type as indicated by the first digit and the last four digits of the card.  

By signing below, you warrant that you are the Cardholder or an authorized user of this card and agree that all charges described in this agreement (and any other service or rental agreements) made between OUTFITTER SATELLITE, INC. and the above name Customer can be made to the Cardholder’s credit card.  You warrant all the information that you are submitting is accurate and that you are submitting the credit card information as a guarantee that all the charges described in this agreement (and any other service or rental agreements on the Customer’s Outfitter Satellite account) will be paid.

Visa
MasterCard
American Express
Discover
Is the name on the credit card the same as the BILL TO: *

CARDHOLDER'S INFORMATION

AUTHORIZED USERS ON ACCOUNT - PERSONAL

Why do we need you to name an Authorized User?  This person needs to be a trusted individual such as a spouse or business associate that can act on your behalf in the event we are unable to reach you. In the event that there is a billing or technical issue that could affect your service, this person can act on your behalf to assist in continuing or restoring your service.  

What is an Authorized User with Full Access rights?  An Authorized User with Full Access rights is authorized by the Customer to discuss and view all rental and usage bills including detailed call records and make changes to rental or service plans including canceling service or activating new service, and receive technical support as per the terms of this agreement or other agreements executed separately by the Customer.      

The Customer names the persons below as Authorized User(s) with Full Access rights: 

 
MUST BE DIFFERENT FROM
MAIN CONTACT PERSON ABOVE
 
MUST BE DIFFERENT FROM CONTACT
INFORMATION OF MAIN CONTACT

AUTHORIZED USERS ON ACCOUNT - CORPORATE

Why do we need you to name additional Authorized Users?   For corporate accounts,  naming the Accounts Payable person for your company an Authorized User is necessary to allow them to discuss billing issues and information.  It is also useful for us to identify other people within the company that can discuss billing issues, make purchases, or receive technical support related to your account in the event we are unable to reach you.

What is an Authorized User with Full Access rights versus Technical Support rights only?  An Authorized User with Full Access rights is authorized by the Customer to discuss and view all rental and usage bills including detailed call records and make changes to rental or service plans including canceling service or activating new service, and receive technical support as per the terms of this agreement or other agreements executed separately by the Customer. A customer with Technical Support rights is only authorized to receive technical guidance on the use of the satellite communications equipment.      

The Customer names the persons below as Authorized User(s) with Full Access rights:

 
MUST BE DIFFERENT FROM
MAIN CONTACT PERSON ABOVE
 
MUST BE DIFFERENT FROM CONTACT
INFORMATION OF MAIN CONTACT 
___________________________________________________________________________________________________________________________________

MORE AUTHORIZED USERS (OPTIONAL)

Add an additional user? *
Do you want them to have Full Access rights or Technical Support only rights?

SIGNATURE / VERIFICATION

BY SIGNING BELOW, I AM ACTIVATING A SERVICE AGREEMENT WITH OUTFITTER SATELLITE, INC. AS INDICATED ABOVE, AND I ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND ALL THE TERMS AND CONDITIONS INCLUDED IN ALL PAGES OF THIS AGREEMENT INCLUDING THE TERMS AND CONDITIONS INCORPORATED BY REFERENCE FOUND AT www.OutfitterSatellite.com/adobe/TermsConditions.pdf AND I AGREE TO BE BOUND THEREBY, OR IF I AM SIGNING IN A REPRESENTATIVE CAPACITY, I AGREE THAT THE ENTITY FOR WHICH I AM SIGNING WILL BE BOUND THEREBY. IF SIGNING ON BEHALF OF AN ENTITY, I REPRESENT AND WARRANT THAT I AM A DULY AUTHORIZED REPRESENTATIVE OF THAT ENTITY AND I HAVE SUBMITTED THIS APPLICATION IN MY OFFICIAL CAPACITY AND I WARRANT AND REPRESENT THAT I HAVE FULL AUTHORITY TO DO SO AND TO BIND SAID ENTITY. *
clear
 +
CARDHOLDER SIGNATURE - Please sign in the space above using your mouse/finger/stylus.

Secured by Formsite