Money Bundle: The Money Bundle applies to all types of usage (except fixed-to-mobile calls). The unused part of the Money Bundle are lost and do not roll to a subsequent month.
Billing: Customer agrees to pay for all data and calls sent or received through the BGAN terminal. Standard IP data is offered on a best-effort basis; KB refers to a kilobyte of data; MB refers to a megabyte of data; kbps refers to a data rate in kilobits per second; CDR means call detail record; ISDN services include: circuit-switched data calls at 56 kbps, 64 kbps or 3.1 kHz Audio. Standard IP data access sessions are billed in 100 KB increments with a 100 KB minimum per “session CDR”; a session CDR is generated for every 2 MB of usage or every 12 hours of connection time, whichever comes first. Voice, ISDN, and streaming IP services are billed in 30 second increments with a 30 second minimum per call. SMS messages are limited to 160 characters, and charges apply for each addressed recipient even if an SMS message is not received. Customer is advised that other types of calls not shown in the rate chart can be at much higher rates, and the Customer is responsible to know the rate before making the call. Definitions: Public Switched Telephone Number (PSTN); Mobile Satellite Service (MSS); Inmarsat Broadband Global Area Network (BGAN); Inmarsat FleetBroadband (FBB); Inmarsat SwiftBroadband (SBB); Inmarsat Global Satellite Phone Service (GSPS); Integrated Services for Digital Network (ISDN); Short Message Service (SMS).
Initial Term: This Service Agreement has an Initial Term of 12 months as measured from the activation date of the specific Unit being provisioned. The month of activation counts as the first whole month of the Initial Term of the contract, regardless of the day of the month of the activation. Breach of this Agreement by early cancellation will result in an early cancellation charge equal to the total monthly service charges remaining on the Initial Term. After the Initial Term is completed the Service Agreement has automatic one month renewal terms for each subsequent month but the customer can cancel without penalty any time.
Cancellation Procedure: To cancel service, the CUSTOMER must provide Outfitter Satellite with an express written, signed intent to cancel. The CUSTOMER remains responsible for airtime and other usage until 3 business days after the CUSTOMER’s requested service cancellation date, and if this service cancellation date is after the 25th of a month, the CUSTOMER is liable for any service fees to be billed in the subsequent month. Upon cancellation, there is no refund or proration for unused bundled or prepaid usage or any service fees. Cancellation notices must be sent to info@OutfitterSatellite.com or faxed to 615-902-0028 or mailed to 2727 Old Elm Hill Pike, Nashville, TN 37214 USA.