Payment Method: Credit approval is based on a valid U.S. credit card, substantial deposit, approved company purchase order, or a Dunn & Bradstreet credit report. By default, the Customer’s credit card will be billed automatically each month for the charges described in this agreement. If Customer does not provide the U.S. credit card for the automatic monthly billing, an additional $2 per month per phone charge will apply, and the Customer agrees to pay within 30 days of the statement date for service continuation. Payment must be made by check drawn on a US bank, money order, wire transfer, or a U.S. credit card.
Definitions: The Home Zone (or Home Service Area) for Globalstar USA includes the continental U.S., Canada and other areas as indicated on the www.Globalstar.com website but is subject to change without notice. “Basic Rate” calls include calls made from the Globalstar phone while in the Home Zone (and not roaming on any gateway outside of the Home Zone) to public switched telephone numbers (PSTN) in the USA, Puerto Rico, or Canada. “Basic Rate” calls also include calls received on the Globalstar phone while it is in the Home Zone (and not roaming on any gateway outside of the Home Zone). “Roaming” service includes all calls made while outside of the Home Zone (and also includes all calls made using gateways outside of the Home Zone). “Short Message Service” or SMS refers to 35-character or shorter text messages received by the phone or terminal. SMS reception is free; outbound SMS messaging is not supported.
Disclaimer: There is no quality of service guarantee. Coverage may change without notice so customer is advised to regularly review information available at www.Globalstar.com to determine if coverage is satisfactory.
Billing: Additional international long-distance charges apply to calls made from the Home Zone to destinations other than the USA, Puerto Rico, or Canada. Significant international long distance rates will apply to calls made to other satellite phone networks such as Iridium, Thuraya or Inmarsat. Roaming calls are not Basic Rate calls and are billed at higher rates and additional international long-distance charges may apply; busy or unanswered calls may be billed while roaming. It is the customer’s responsibility to be aware of roaming and international long distance rates before making any call, and this information is available by calling Outfitter Satellite’s customer service department. The customer agrees to pay for all calls made or received by the phone including any out-of-bundle usage. Voice calls are billed in one-minute increments. Data calls are billed in 15-second increments.
Network Maintenance Fee: A $12.50 per month Network Maintenance Fee will be applied to each active Globalstar phone on this plan after it completes its first 12-month term.
Monthly Bundle: The specified Monthly Bundle associated with each plan applies only to Basic Rate calls, and the unused part of the Monthly Bundle during any given month is lost and does not roll to a subsequent month.
Initial Term: This Service Agreement has an Initial Term of 12 months as measured from the activation date of the specific phone being provisioned. If the customer cancels service prior to the end of the Initial Term, there is an early cancellation charge equal to the remainder of the monthly fees left in the Initial Term. After the Initial Term is completed, the Service Agreement has automatic one (1) month renewal terms for each subsequent month, and the customer can cancel without penalty at any time. Plan Upgrades and Downgrades: If the customer requests a plan change to a plan with a lower monthly fee during the Initial Term, there is an early cancellation charge equal to the remainder of the monthly fees left in the Initial Term. If the customer requests a plan change to a plan with a higher monthly fee during the Initial Term, there is no early cancellation charge. The plan change request is effective on the first of the subsequent month (the “effective date”) and the Initial Term of the new plan’s Service Agreement(s) will begin as of that effective date.
Cancellation Procedure: To cancel service, the CUSTOMER must provide Outfitter Satellite with an express written, signed intent to cancel. The CUSTOMER remains responsible for airtime and other usage until 3 business days after the CUSTOMER’s requested service cancellation date, and if this service cancellation date is after the 25th of a month, the CUSTOMER is liable for any service fees to be billed in the subsequent month. Upon cancellation, there is no refund or proration for unused bundled or prepaid usage or any service fees. Cancellation notices must be sent to info@OutfitterSatellite.com, faxed to 615-902-0028 or mailed to 2727 Old Elm Hill Pike, Nashville, Tennessee 37214 USA.