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Office:  615-889-8833    Fax:  615-902-0028
2727 Old Elm Hill Pike, Nashville, TN  37214
www.OutfitterSatellite.com
 
 

Globalstar Monthly Service Options

Select a Monthly Service Plan. *
NOTE: MONTHLY SERVICE PLANS CONTINUE TO BE ACTIVE AND BILLED ON A MONTH-TO-MONTH BASIS AFTER THE MINIMUM TERM SELECTED ABOVE UNTIL THE CUSTOMER ADVISES OUTFITTER SATELLITE TO DEACTIVATE IN WRITING.  SEE TERMS AND CONDITIONS BELOW.

OPTIONAL SERVICES:

Customer pays taxes, USF fees and other fees in addition to rates shown.

Globalstar Orbit 100

Orbit +100 PLAN DETAILS

Payment Method:  Credit approval is based on a valid U.S. credit card, substantial deposit, approved company purchase order, or a Dunn & Bradstreet credit report. By default, the Customer’s credit card will be billed automatically each month for the charges described in this agreement.   If Customer does not provide the U.S. credit card for the automatic monthly billing, an additional $2 per month per phone charge will apply, and the Customer agrees to pay within 30 days of the statement date for service continuation.  Payment must be made by check drawn on a US bank, money order, wire transfer, or a U.S. credit card. 

Definitions: The Home Zone (or Home Service Area) for Globalstar USA includes the continental U.S., Canada and other areas as indicated on the www.Globalstar.com website but is subject to change without notice. “Basic Rate” calls include calls made from the Globalstar phone while in the Home Zone (and not roaming on any gateway outside of the Home Zone) to public switched telephone numbers (PSTN) in the USA, Puerto Rico, or Canada.  “Basic Rate” calls also include calls received on the Globalstar phone while it is in the Home Zone (and not roaming on any gateway outside of the Home Zone). “Roaming” service includes all calls made while outside of the Home Zone (and also includes all calls made using gateways outside of the Home Zone). “Short Message Service” or SMS refers to 35-character or shorter text messages received by the phone or terminal. SMS reception is free; outbound SMS messaging is not supported.

Disclaimer: There is no quality of service guarantee. Coverage may change without notice so customer is advised to regularly review information available at www.Globalstar.com to determine if coverage is satisfactory.

Billing:  Additional international long-distance charges apply to calls made from the Home Zone to destinations other than the USA, Puerto Rico, or Canada. Significant international long distance rates will apply to calls made to other satellite phone networks such as Iridium, Thuraya or Inmarsat.  Roaming calls are not Basic Rate calls and are billed at higher rates and additional international long-distance charges may apply; busy or unanswered calls may be billed while roaming.  It is the customer’s responsibility to be aware of roaming and international long distance rates before making any call, and this information is available by calling Outfitter Satellite’s customer service department.  The customer agrees to pay for all calls made or received by the phone including any out-of-bundle usage.   Voice calls are billed in one-minute increments.  Data calls are billed in 15-second increments.  

Network Maintenance Fee:  A $12.50 per month Network Maintenance Fee will be applied to each active Globalstar phone  on this plan after it completes its first 12-month term.

Monthly Bundle: The specified Monthly Bundle associated with each plan applies only to Basic Rate calls, and the unused part of the Monthly Bundle during any given month is lost and does not roll to a subsequent month. 

Initial Term: This Service Agreement has an Initial Term of 12 months as measured from the activation date of the specific phone being provisioned.  If the customer cancels service prior to the end of the Initial Term, there is an early cancellation charge equal to the remainder of the monthly fees left in the Initial Term.  After the Initial Term is completed, the Service Agreement has automatic one (1) month renewal terms for each subsequent month, and the customer can cancel without penalty at any time.  Plan Upgrades and Downgrades: If the customer requests a plan change to a plan with a lower monthly fee during the Initial Term, there is an early cancellation charge equal to the remainder of the monthly fees left in the Initial Term.  If the customer requests a plan change to a plan with a higher monthly fee during the Initial Term, there is no early cancellation charge.  The plan change request is effective on the first of the subsequent month (the “effective date”) and the Initial Term of the new plan’s Service Agreement(s) will begin as of that effective date.  

Cancellation Procedure:   To cancel service, the CUSTOMER must provide Outfitter Satellite with an express written, signed intent to cancel. The CUSTOMER remains responsible for airtime and other usage until 3 business days after the CUSTOMER’s requested service cancellation date, and if this service cancellation date is after the 25th of a month, the CUSTOMER is liable for any service fees to be billed in the subsequent month.  Upon cancellation, there is no refund or proration for unused bundled or prepaid usage or any service fees. Cancellation notices must be sent to info@OutfitterSatellite.com, faxed to 615-902-0028 or mailed to 2727 Old Elm Hill Pike, Nashville, Tennessee 37214 USA.

Globalstar Unlimited Plan

Orbit +Unlimited PLAN DETAILS

Payment Method:  Credit approval is based on a valid U.S. credit card, substantial deposit, approved company purchase order, or a Dunn & Bradstreet credit report. By default, the Customer’s credit card will be billed automatically each month for the charges described in this agreement.   If Customer does not provide the U.S. credit card for the automatic monthly billing, an additional $2 per month per phone charge will apply, and the Customer agrees to pay within 30 days of the statement date for service continuation.  Payment must be made by check drawn on a US bank, money order, wire transfer, or a U.S. credit card.  

Definitions: The Home Zone (or Home Service Area) for Globalstar USA includes the continental U.S., Canada and other areas as indicated on the www.Globalstar.com website but is subject to change without notice. “Basic Rate” calls include calls made from the Globalstar phone while in the Home Zone (and not roaming on any gateway outside of the Home Zone) to public switched telephone numbers (PSTN) in the USA, Puerto Rico, or Canada.  “Basic Rate” calls also include calls received on the Globalstar phone while it is in the Home Zone (and not roaming on any gateway outside of the Home Zone). “Roaming” service includes all calls made while outside of the Home Zone (and also includes all calls made using gateways outside of the Home Zone). “Short Message Service” or SMS refers to 35-character or shorter text messages received by the phone or terminal. SMS reception is free; outbound SMS messaging is not supported.  There is no quality of service guarantee. Coverage may change without notice so customer is advised to regularly review information available at www.Globalstar.com to determine if coverage is satisfactory.

Billing: This plan includes unlimited Basic Rate voice calls and 1000 minutes of Basic Rate data calls per month.  Additional Basic Rate data calls will be billed at $0.99 per minute. The unused part of the 1000 minutes of Basic Rate data calls per month is lost and does not roll to a subsequent month.  Additional international long-distance charges apply to calls made from the Home Zone to destinations other than the USA, Puerto Rico, or Canada. Significant international long distance rates will apply to calls made to other satellite phone networks such as Iridium, Thuraya or Inmarsat. Roaming calls are not Basic Rate calls and are billed at higher rates and additional international long-distance charges may apply; busy or unanswered calls may be billed while roaming. It is the customer’s responsibility to be aware of roaming and international long distance rates before making any call, and this information is available by calling Outfitter Satellite’s customer service department. The customer agrees to pay for all calls made or received by the phone. Voice and data calls are billed in 60 second increments.  

Network Maintenance Fee:  A $12.50 per month Network Maintenance Fee will be applied to each active Globalstar phone on this plan after it completes its first 12-month term.  

Initial Term: This Service Agreement has an Initial Term of 12 months as measured from the activation date of the specific phone being provisioned.  If the customer cancels service prior to the end of the Initial Term, there is an early cancellation charge equal to the remainder of the monthly fees left in the Initial Term.   After the Initial Term is completed, the Service Agreement has automatic one (1) month renewal terms for each subsequent month, but the customer can cancel without penalty at any time.  Plan downgrades to a plan with a lower monthly fee are not allowed during the Initial Term.  After the Initial Term is completed, all plan change requests are effective on the first day of the subsequent month (the “effective date”) and the Initial Term of the new plan’s Service Agreement(s) will begin as of that effective date.  

Cancellation Procedure:   To cancel service, the CUSTOMER must provide Outfitter Satellite with an express written, signed intent to cancel. The CUSTOMER remains responsible for airtime and other usage until 3 business days after the CUSTOMER’s requested service cancellation date, and if this service cancellation date is after the 25th of a month, the CUSTOMER is liable for any service fees to be billed in the subsequent month.  Upon cancellation, there is no refund or proration. Cancellation notices must be sent to info@OutfitterSatellite.com, faxed to 615-902-0028 or mailed to 2727 Old Elm Hill Pike, Nashville, Tennessee 37214 USA.

CUSTOMER INFORMATION - BILLING

Are you an existing Outfitter Satellite customer? *
Is this a Personal Account or a Business/Corporate Account? *

CREDIT CARD INFORMATION

IMPORTANT:  Before your service is activated and/or your order is shipped, you must submit your credit card information into our secure credit card web portal.  Once we receive your completed service agreement, our customer service team will send an email to the main email address listed on this form with an enclosed link to our secure credit card portal where you will enter and save your credit card information.  Service agreements received outside of normal business hours will be processed the following business day.   We cannot activate service if the credit card information or Security Code for the card cannot be verified by our system. 

For your protection, Outfitter Satellite systems or personnel do not see your full credit card information.   Our billing system only stores tokenized information to enable it to use the card to pay future charges related to the service (or rental) agreements active under your account.   For future card identification, we retain the card type, the last four digits of the card, and the expiration date. 

By signing below, you warrant that you are the Cardholder or an authorized user of any card that is entered into the secure credit card web portal and agree that all charges described in this agreement (and any other service or rental agreements) made between OUTFITTER SATELLITE, INC. and the above named Customer can be made to the Cardholder’s credit card.  You warrant all the information that you are submitting is accurate and that the credit card that you are supplying through the secure credit card web portal is being supplied as a guarantee that all the charges described in this agreement (and any other service or rental agreements on the Customer’s Outfitter Satellite account) will be paid.

Visa
MasterCard
American Express
Discover
Is the name on the credit card the same as the BILL TO: *

CARDHOLDER'S INFORMATION

AUTHORIZED USERS ON ACCOUNT - PERSONAL

Why do we need you to name an Authorized User?  This person needs to be a trusted individual such as a spouse or business associate that can act on your behalf in the event we are unable to reach you. In the event that there is a billing or technical issue that could affect your service, this person can act on your behalf to assist in continuing or restoring your service.  

What is an Authorized User with Full Access rights?  An Authorized User with Full Access rights is authorized by the Customer to discuss and view all rental and usage bills including detailed call records and make changes to rental or service plans including canceling service or activating new service, and receive technical support as per the terms of this agreement or other agreements executed separately by the Customer.      

The Customer names the persons below as Authorized User(s) with Full Access rights: 

 
MUST BE DIFFERENT FROM
MAIN CONTACT PERSON ABOVE
 
MUST BE DIFFERENT FROM CONTACT
INFORMATION OF MAIN CONTACT

AUTHORIZED USERS ON ACCOUNT - CORPORATE

Why do we need you to name additional Authorized Users?   For corporate accounts,  naming the Accounts Payable person for your company an Authorized User is necessary to allow them to discuss billing issues and information.  It is also useful for us to identify other people within the company that can discuss billing issues, make purchases, or receive technical support related to your account in the event we are unable to reach you.

What is an Authorized User with Full Access rights versus Technical Support rights only?  An Authorized User with Full Access rights is authorized by the Customer to discuss and view all rental and usage bills including detailed call records and make changes to rental or service plans including canceling service or activating new service, and receive technical support as per the terms of this agreement or other agreements executed separately by the Customer. A customer with Technical Support rights is only authorized to receive technical guidance on the use of the satellite communications equipment.      

The Customer names the persons below as Authorized User(s) with Full Access rights:

 
MUST BE DIFFERENT FROM
MAIN CONTACT PERSON ABOVE
 
MUST BE DIFFERENT FROM CONTACT
INFORMATION OF MAIN CONTACT
___________________________________________________________________________________________________________________________________

MORE AUTHORIZED USERS (OPTIONAL)

Add an additional user? *
Do you want them to have Full Access rights or Technical Support only rights?

SIGNATURE / VERIFICATION

BY SIGNING BELOW, I AM ACTIVATING A SERVICE AGREEMENT WITH OUTFITTER SATELLITE, INC. AS INDICATED ABOVE, AND I ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND ALL THE TERMS AND CONDITIONS INCLUDED IN ALL PAGES OF THIS AGREEMENT INCLUDING THE TERMS AND CONDITIONS INCORPORATED BY REFERENCE FOUND AT www.OutfitterSatellite.com/adobe/TermsConditions.pdf AND I AGREE TO BE BOUND THEREBY, OR IF I AM SIGNING IN A REPRESENTATIVE CAPACITY, I AGREE THAT THE ENTITY FOR WHICH I AM SIGNING WILL BE BOUND THEREBY. IF SIGNING ON BEHALF OF AN ENTITY, I REPRESENT AND WARRANT THAT I AM A DULY AUTHORIZED REPRESENTATIVE OF THAT ENTITY AND I HAVE SUBMITTED THIS APPLICATION IN MY OFFICIAL CAPACITY AND I WARRANT AND REPRESENT THAT I HAVE FULL AUTHORITY TO DO SO AND TO BIND SAID ENTITY. *
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