Payment Method: Credit approval is based on a valid U.S. credit card, substantial deposit, approved company purchase order, or a Dunn & Bradstreet credit report. By default, the Customer’s credit card will be billed automatically each month for the charges described in this agreement. If Customer does not provide the U.S. credit card for the automatic monthly billing, an additional $2 per month per phone charge will apply, and the Customer agrees to pay within 30 days of the statement date for service continuation. Payment must be made by check drawn on a US bank, money order, wire transfer, or a U.S. credit card.
Home Zone: The Home Zone includes the continental United States, Alaska, and Canada and up to 12 nautical miles off their coastlines. Hawaii and the rest of the world are not in the Home Zone.
Billing: Basic Rate includes all voice and data calls made from the Home Zone to fixed PSTN numbers and cellular numbers. Customer agrees to pay for all calls sent or received in 60 second increments with a 60 second minimum per call. Short Message Service (SMS) charges apply for each addressed recipient even if the SMS message is not received. Customer is advised that other types of calls not shown in the rate chart, especially calls to other Mobile Satellite Services (MSS), can be at much higher rates, and Customer is responsible to know the rate before making the call. Definitions: GSPS is Global Satellite Phone Service; PSTN is Public Switched Telephone Number. If the U.S. Phone Number option is selected, inbound calls on your U.S. Number are billed at the “Fixed-to-Mobile on U.S. Number” rate.
Bundle: The Monthly Bundle applies only to Basic Rate calls (made from inside the Home Zone). Unused parts of a bundle included within a monthly fee will not roll over to a subsequent month and there will be no refund or proration.
Initial Term and Plan Change Requests: This Service Agreement has an Initial Term of 12 months as measured from the activation date of the specific Unit being provisioned. If the service is cancelled prior to the end of the Initial Term, there is an early cancellation charge equal to the total monthly service charges remaining on the Initial Term of the Agreement. After the Initial Term is completed the Service Agreement has automatic one (1) month renewal terms for each subsequent month but the customer can cancel without penalty at any time. If the customer requests a plan change during the Initial Term, the early cancellation charge applies. A plan change request is effective on the first of the subsequent month (the “effective date”) and the Initial Term of the new plan’s Service Agreement(s) will begin as of the effective date.
Cancellation Procedure: To cancel service, the CUSTOMER must provide Outfitter Satellite with an express written, signed intent to cancel. The CUSTOMER remains responsible for airtime and other usage until 3 business days after the CUSTOMER’s requested service cancellation date, and if this service cancellation date is after the 25th of a month, the CUSTOMER is liable for any service fees to be billed in the subsequent month. Upon cancellation, there is no refund or proration for unused bundled or prepaid usage or any service fees. Cancellation notices must be sent to info@OutfitterSatellite.com (or faxed to 615-902-0028 or mailed to 2727 Old Elm Hill Pike, Nashville, TN 37214 USA.)