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Office:  615-889-8833    Fax:  915-902-0028
2727 Old Elm Hill Pike, Nashville, TN  37214
www.OutfitterSatellite.com     

GSPS Monthly Service Options

Select a Monthly Service Plan. *
NOTE: MONTHLY SERVICE PLANS CONTINUE TO BE ACTIVE AND BILLED ON A MONTH-TO-MONTH BASIS AFTER THE MINIMUM TERM SELECTED ABOVE UNTIL THE CUSTOMER ADVISES OUTFITTER SATELLITE TO DEACTIVATE IN WRITING.  SEE TERMS AND CONDITIONS BELOW.

OPTIONAL SERVICES:

Customer pays taxes, USF fees and other fees in addition to rates shown.

GSPS Basic Access plan from Outfitter Satellite, Inc.

BASIC ACCESS PLAN DETAILS

Payment Method:  Credit approval is based on a valid U.S. credit card, substantial deposit, approved company purchase order, or a Dunn & Bradstreet credit report. By default, the Customer’s credit card will be billed automatically each month for the charges described in this agreement.   If Customer does not provide the U.S. credit card for the automatic monthly billing, an additional $2 per month per phone charge will apply, and the Customer agrees to pay within 30 days of the statement date for service continuation.  Payment must be made by check drawn on a US bank, money order, wire transfer, or a U.S. credit card.    

Billing:  Customer agrees to pay for all calls sent or received in 30 second increments with a 30 second minimum per call.   Call details are provided via email unless US Postal (mail) delivery is requested, and call records can be sent in Excel spreadsheet format upon request.  Short Message Service (SMS) are billed for each addressed recipient even if the SMS message is not received.  Customer is advised that other types of calls not shown in the rate chart can be at much higher rates, and Customer is responsible to know the rate before making the call.  Definitions: GSPS is Global Satellite Phone Service; PSTN is Public Switched Telephone Number.  

Monthly Bundle:  Unused parts of a bundle included within a monthly fee will not roll over to a subsequent month and there will be no refund or proration. In-bundle minutes only include Basic Rate calls.   

Initial Term and Plan Change Requests:   This Service Agreement has an Initial Term of 12 months as measured from the activation date of the specific Unit being provisioned.  If the service is cancelled prior to the end of the Initial Term, there is an early cancellation charge equal to the total monthly service charges remaining on the Initial Term of the Agreement.  After the Initial Term is completed the Service Agreement has automatic one (1) month renewal terms for each subsequent month but the customer can cancel without penalty at any time.  If the customer requests a plan change during the Initial Term, the early cancellation charge applies. A plan change request is effective on the first of the subsequent month (the “effective date”) and the Initial Term of the new plan’s Service Agreement(s) will begin as of the effective date. 

Cancellation Procedure:  To cancel service, the CUSTOMER must provide Outfitter Satellite with an express written, signed intent to cancel. The CUSTOMER remains responsible for airtime and other usage until 3 business days after the CUSTOMER’s requested service cancellation date, and if this service cancellation date is after the 25th of a month, the CUSTOMER is liable for any service fees to be billed in the subsequent month.  Upon cancellation, there is no refund or proration for unused bundled or prepaid usage or any service fees.  Cancellation notices must be sent to info@OutfitterSatellite.com (or faxed to 615-902-0028 or mailed to 2727 Old Elm Hill Pike, Nashville, TN  37214 USA.)

GSPS Seasonal +20

SEASONAL+20 PLAN DETAILS

Payment Method:  Credit approval is based on a valid U.S. credit card, substantial deposit, approved company purchase order, or a Dunn & Bradstreet credit report. By default, the Customer’s credit card will be billed automatically each month for the charges described in this agreement.   If Customer does not provide the U.S. credit card for the automatic monthly billing, an additional $2 per month per phone charge will apply, and the Customer agrees to pay within 30 days of the statement date for service continuation.  Payment must be made by check drawn on a US bank, money order, wire transfer, or a U.S. credit card.    

Billing:  Customer agrees to pay for all calls sent or received in 30 second increments with a 30 second minimum per call.   Call details are provided via email unless US Postal (mail) delivery is requested, and call records can be sent in Excel spreadsheet format upon request.  Short Message Service (SMS) are billed for each addressed recipient even if the SMS message is not received.  Customer is advised that other types of calls not shown in the rate chart can be at much higher rates, and Customer is responsible to know the rate before making the call.  Definitions: GSPS is Global Satellite Phone Service; PSTN is Public Switched Telephone Number.  

Monthly Bundle:  Unused parts of a bundle included within a monthly fee will not roll over to a subsequent month and there will be no refund or proration. In-bundle minutes only include Basic Rate calls.  

Initial Term and Plan Change Requests:   This Service Agreement has an Initial Term of 3 months as measured from the activation date of the specific Unit being provisioned.  If the service is cancelled prior to the end of the Initial Term, there is an early cancellation charge equal to the total monthly service charges remaining on the Initial Term of the Agreement.  After the Initial Term is completed the Service Agreement has automatic one (1) month renewal terms for each subsequent month but the customer can cancel without penalty at any time.  If the customer requests a plan change during the Initial Term, the early cancellation charge applies. A plan change request is effective on the first of the subsequent month (the “effective date”) and the Initial Term of the new plan’s Service Agreement(s) will begin as of the effective date. 

Cancellation Procedure:  To cancel service, the CUSTOMER must provide Outfitter Satellite with an express written, signed intent to cancel. The CUSTOMER remains responsible for airtime and other usage until 3 business days after the CUSTOMER’s requested service cancellation date, and if this service cancellation date is after the 25th of a month, the CUSTOMER is liable for any service fees to be billed in the subsequent month.  Upon cancellation, there is no refund or proration for unused bundled or prepaid usage or any service fees.  Cancellation notices must be sent to info@OutfitterSatellite.com (or faxed to 615-902-0028 or mailed to 2727 Old Elm Hill Pike, Nashville, TN  37214 USA.)

GSPS+60

GSPS+60 PLAN DETAILS

Payment Method:  Credit approval is based on a valid U.S. credit card, substantial deposit, approved company purchase order, or a Dunn & Bradstreet credit report. By default, the Customer’s credit card will be billed automatically each month for the charges described in this agreement.   If Customer does not provide the U.S. credit card for the automatic monthly billing, an additional $2 per month per phone charge will apply, and the Customer agrees to pay within 30 days of the statement date for service continuation.  Payment must be made by check drawn on a US bank, money order, wire transfer, or a U.S. credit card.    

Billing: Short Message Service (SMS) are $0.40 each for each addressed recipient even if SMS message is not received.  Customer agrees to pay for all calls sent or received in 30 second increments with a 30 second minimum per call.  Customer is advised that other types of calls not shown in the rate chart can be at much higher rates, and Customer is responsible to know the rate before making the call.  Definitions: GSPS is Global Satellite Phone Service; PSTN is Public Switched Telephone Number.  

Monthly Bundle:  Unused parts of a bundle included within a monthly fee will not roll over to a subsequent month and there will be no refund or proration. In-bundle minutes only include Basic Rate calls.  Initial Term and Plan Change Requests:   This Service Agreement has an Initial Term of 12 months as measured from the activation date of the specific Unit being provisioned.  If the service is cancelled prior to the end of the Initial Term, there is an early cancellation charge equal to the total monthly service charges remaining on the Initial Term of the Agreement.  After the Initial Term is completed the Service Agreement has automatic one (1) month renewal terms for each subsequent month but the customer can cancel without penalty at any time.  If the customer requests a plan change during the Initial Term, the early cancellation charge applies. A plan change request is effective on the first of the subsequent month (the “effective date”) and the Initial Term of the new plan’s Service Agreement(s) will begin as of the effective date. 

Cancellation Procedure:  To cancel service, the CUSTOMER must provide Outfitter Satellite with an express written, signed intent to cancel. The CUSTOMER remains responsible for airtime and other usage until 3 business days after the CUSTOMER’s requested service cancellation date, and if this service cancellation date is after the 25th of a month, the CUSTOMER is liable for any service fees to be billed in the subsequent month.  Upon cancellation, there is no refund or proration for unused bundled or prepaid usage or any service fees.  Cancellation notices must be sent to info@OutfitterSatellite.com (or faxed to 615-902-0028 or mailed to 2727 Old Elm Hill Pike, Nashville, TN  37214 USA.)

North American+10

North American+10 PLAN DETAILS

Payment Method:  Credit approval is based on a valid U.S. credit card, substantial deposit, approved company purchase order, or a Dunn & Bradstreet credit report. By default, the Customer’s credit card will be billed automatically each month for the charges described in this agreement.   If Customer does not provide the U.S. credit card for the automatic monthly billing, an additional $2 per month per phone charge will apply, and the Customer agrees to pay within 30 days of the statement date for service continuation.  Payment must be made by check drawn on a US bank, money order, wire transfer, or a U.S. credit card.  

Home Zone:  The Home Zone includes the continental United States, Alaska, and Canada and up to 12 nautical miles off their coastlines.  Hawaii and the rest of the world are not in the Home Zone. 

Billing:  Basic Rate includes all voice and data calls made from the Home Zone to fixed PSTN numbers and cellular numbers.  Customer agrees to pay for all calls sent or received in 60 second increments with a 60 North American 10 RATEsecond minimum per call.  Short Message Service (SMS) charges apply for each addressed recipient even if the SMS message is not received.  Customer is advised that other types of calls not shown in the rate chart, especially calls to other Mobile Satellite Services (MSS), can be at much higher rates, and Customer is responsible to know the rate before making the call.  Definitions: GSPS is Global Satellite Phone Service; PSTN is Public Switched Telephone Number.  If the U.S. Phone Number option is selected, inbound calls on your U.S. Number are billed at the “Fixed-to-Mobile on U.S. Number” rate.  

Bundle:  The Monthly Bundle applies only to Basic Rate calls (made from inside the Home Zone).  Unused parts of a bundle included within a monthly fee will not roll over to a subsequent month and there will be no refund or proration. 

Initial Term and Plan Change Requests:   This Service Agreement has an Initial Term of 12 months as measured from the activation date of the specific Unit being provisioned.  If the service is cancelled prior to the end of the Initial Term, there is an early cancellation charge equal to the total monthly service charges remaining on the Initial Term of the Agreement.  After the Initial Term is completed the Service Agreement has automatic one (1) month renewal terms for each subsequent month but the customer can cancel without penalty at any time.  If the customer requests a plan change during the Initial Term, the early cancellation charge applies. A plan change request is effective on the first of the subsequent month (the “effective date”) and the Initial Term of the new plan’s Service Agreement(s) will begin as of the effective date.  

Cancellation Procedure:  To cancel service, the CUSTOMER must provide Outfitter Satellite with an express written, signed intent to cancel. The CUSTOMER remains responsible for airtime and other usage until 3 business days after the CUSTOMER’s requested service cancellation date, and if this service cancellation date is after the 25th of a month, the CUSTOMER is liable for any service fees to be billed in the subsequent month.  Upon cancellation, there is no refund or proration for unused bundled or prepaid usage or any service fees. Cancellation notices must be sent to info@OutfitterSatellite.com (or faxed to 615-902-0028 or mailed to 2727 Old Elm Hill Pike, Nashville, TN  37214 USA.)

North American+120 ANNUAL

North American+120 ANNUAL PLAN DETAILS

THIS PLAN HAS AUTOMATIC 12-MONTH RENEWAL TERMS

Home Zone:  The Home Zone includes the continental United States, Alaska, and Canada and up to 12 nautical miles off their coastlines.  Hawaii and the rest of the world are not in the Home Zone. 

Billing:  Basic Rate services include all voice and data calls made from the Home Zone to fixed PSTN numbers and cellular numbers.  Customer agrees to pay for all calls sent or received in 60 second increments with a 60 second minimum per call.  Short Message Service (SMS) charges apply for each addressed recipient even if the SMS message is not received.  Customer is advised that other types of calls not shown in the rate chart, especially calls to other Mobile Satellite Services (MSS), can be at much higher rates, and Customer is responsible to know the rate before making the call.  Definitions: GSPS is Global Satellite Phone Service; PSTN is Public Switched Telephone Number. 

Annual Bundle: The specified Annual Bundle associated with each plan applies only to Basic Rate services, and the unused part of the Annual Bundle during any given 12-month term is lost and does not roll to a subsequent 12-month term. 

Initial Term and Automatic 12-Month Renewal Terms:  This Service Agreement has an Initial Term of 12 months as measured from the activation date of the specific phone being provisioned.   Service fees are billed 12 months in advance from the date of activation.  After the Initial Term is completed, this Service Agreement has automatic 12-month renewal terms for each subsequent 12-month period. By signing this contract, the Customer agrees to the Annual Fee for each 12-month renewal term unless the Customer provides Outfitter Satellite with an express written, signed intent to cancel prior to the 25th day of the last month of the previous 12-month term.  The Customer will be billed the Annual Fee for each new 12-month renewal term during the first monthly billing cycle of each new 12-month renewal term.  Outfitter Satellite retains the right to not renew service if it cannot contact the Customer.   

Cancellation Procedure: To cancel service, the CUSTOMER must provide Outfitter Satellite with an express written, signed intent to cancel. The CUSTOMER remains responsible for airtime and other usage until 3 business days after the CUSTOMER’s requested service cancellation date, and if this service cancellation date is after the 25th of a month, the CUSTOMER is liable for any service fees to be billed in the subsequent month.  Upon cancellation, there is no refund or proration for unused bundled or prepaid usage or any service fees. Cancellation notices must be sent to info@OutfitterSatellite.com (or faxed to 615-902-0028 or mailed to 2727 Old Elm Hill Pike, Nashville, Tennessee 37214 USA).

CUSTOMER INFORMATION - BILLING

Are you an existing Outfitter Satellite customer? *
Is this a Personal Account or a Business/Corporate Account? *

DELAYED ACTIVATION SIM (IF APPLICABLE)

Are you activating a delayed activation SIM that was sent to you in the mail inactive? *
Please verify the SIM(s) you with to activate by listing the last 4-digits of the number listed on the SIM card. If you have multiple SIMS, click the green "+" sign to add a line for each SIM. *
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CREDIT CARD INFORMATION

IMPORTANT:  Our Customer Service team will contact you to verify your credit card information.  This can be done over the phone or directly by the Customer (or Cardholder) through a secure web portal.  We cannot activate service if the credit card information or Security Code for the card cannot be verified by our system. 

For your protection, we do not retain complete credit card information.  Our billing system only stores tokenized information to enable it to use the card to pay future charges related to the service (or rental) agreements active under your account.   For future card identification, we retain the card type as indicated by the first digit and the last four digits of the card.  

By signing below, you warrant that you are the Cardholder or an authorized user of this card and agree that all charges described in this agreement (and any other service or rental agreements) made between OUTFITTER SATELLITE, INC. and the above name Customer can be made to the Cardholder’s credit card.  You warrant all the information that you are submitting is accurate and that you are submitting the credit card information as a guarantee that all the charges described in this agreement (and any other service or rental agreements on the Customer’s Outfitter Satellite account) will be paid.

Visa
MasterCard
American Express
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Is the name on the credit card the same as the BILL TO: *

CARDHOLDER'S INFORMATION

AUTHORIZED USERS ON ACCOUNT - PERSONAL

Why do we need you to name an Authorized User?  This person needs to be a trusted individual such as a spouse or business associate that can act on your behalf in the event we are unable to reach you. In the event that there is a billing or technical issue that could affect your service, this person can act on your behalf to assist in continuing or restoring your service.  

What is an Authorized User with Full Access rights?  An Authorized User with Full Access rights is authorized by the Customer to discuss and view all rental and usage bills including detailed call records and make changes to rental or service plans including canceling service or activating new service, and receive technical support as per the terms of this agreement or other agreements executed separately by the Customer.      

The Customer names the persons below as Authorized User(s) with Full Access rights: 

 
MUST BE DIFFERENT FROM
MAIN CONTACT PERSON ABOVE
 
MUST BE DIFFERENT FROM CONTACT
INFORMATION OF MAIN CONTACT

AUTHORIZED USERS ON ACCOUNT - CORPORATE

Why do we need you to name additional Authorized Users?   For corporate accounts,  naming the Accounts Payable person for your company an Authorized User is necessary to allow them to discuss billing issues and information.  It is also useful for us to identify other people within the company that can discuss billing issues, make purchases, or receive technical support related to your account in the event we are unable to reach you.

What is an Authorized User with Full Access rights versus Technical Support rights only?  An Authorized User with Full Access rights is authorized by the Customer to discuss and view all rental and usage bills including detailed call records and make changes to rental or service plans including canceling service or activating new service, and receive technical support as per the terms of this agreement or other agreements executed separately by the Customer. A customer with Technical Support rights is only authorized to receive technical guidance on the use of the satellite communications equipment.      

The Customer names the persons below as Authorized User(s) with Full Access rights:

 
MUST BE DIFFERENT FROM
MAIN CONTACT PERSON ABOVE
 
MUST BE DIFFERENT FROM CONTACT
INFORMATION OF MAIN CONTACT
___________________________________________________________________________________________________________________________________

MORE AUTHORIZED USERS (OPTIONAL)

Add an additional user? *
Do you want them to have Full Access rights or Technical Support only rights?

SIGNATURE / VERIFICATION

BY SIGNING BELOW, I AM ACTIVATING A SERVICE AGREEMENT WITH OUTFITTER SATELLITE, INC. AS INDICATED ABOVE, AND I ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND ALL THE TERMS AND CONDITIONS INCLUDED IN ALL PAGES OF THIS AGREEMENT INCLUDING THE TERMS AND CONDITIONS INCORPORATED BY REFERENCE FOUND AT www.OutfitterSatellite.com/adobe/TermsConditions.pdf AND I AGREE TO BE BOUND THEREBY, OR IF I AM SIGNING IN A REPRESENTATIVE CAPACITY, I AGREE THAT THE ENTITY FOR WHICH I AM SIGNING WILL BE BOUND THEREBY. IF SIGNING ON BEHALF OF AN ENTITY, I REPRESENT AND WARRANT THAT I AM A DULY AUTHORIZED REPRESENTATIVE OF THAT ENTITY AND I HAVE SUBMITTED THIS APPLICATION IN MY OFFICIAL CAPACITY AND I WARRANT AND REPRESENT THAT I HAVE FULL AUTHORITY TO DO SO AND TO BIND SAID ENTITY. *
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CARDHOLDER SIGNATURE - Please sign in the space above using your mouse/finger/stylus.

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