Basic Rate Calls include voice calls from the Iridium phone to cellular numbers and fixed public-switched-telephone-network numbers (PSTN), data calls to PSTN numbers, data calls to Iridium numbers, data calls to the Iridium Direct Internet Server, Iridium fax calls to a PSTN number, Iridium-to-RUDICS calls and RUDICS-to-Iridium calls.
Payment Method: Credit approval is based on a valid U.S. credit card, substantial deposit, approved company purchase order, or a Dunn & Bradstreet credit report. By default, the Customer’s credit card will be billed automatically each month for the charges described in this agreement. If Customer does not provide the U.S. credit card for the automatic monthly billing, an additional $2 per month per phone charge will apply, and the Customer agrees to pay within 30 days of the statement date for service continuation. Payment must be made by check drawn on a US bank, money order, wire transfer, or a U.S. credit card.
SMS Messaging: Inbound SMS messages are free. Outbound SMS messages can be up to 160 characters. Some phone models support long SMS messages up to 1000 characters which are billed as a series of separate SMS messages of 160-character length (or less). Undeliverable messages from errors unrelated to the Iridium network such as problems with mail filters, mailbox overflows, or incorrect addresses remain billable. Optional Text Bundle provides 25 outbound SMS messages per month, the unused part of the Text Bundle is lost and does not roll to a subsequent month.
Billing: The customer agrees to pay for all calls made or received by the phone including any out-of-bundle usage (see rate chart). All calls are measured and charged in one (1) minute increments. This plan includes voicemail and RUDICS. Inbound Calls: If a call is direct dialed to the Iridium phone’s 12-digit mobile number (to 8816 country code), the calling party pays for the call through their own carrier, and there is no charge billed to the Iridium phone’s account for receiving the call. Inbound calls to an Iridium phone can also be made via 2-Stage Dialing, by dialing a US area code number (480-768-2500) and entering the 12-digit Iridium mobile number. If an inbound call to an Iridium phone comes through 2- Stage Dialing, a charge is billed to the Iridium phone’s account (see rate chart). Inbound 2-Stage Dialing calls that are forwarded to your Iridium voicemail or other third party number will also be billed to your Iridium account. For an additional monthly fee, +1 Access provides a U.S. phone number for inbound calls which will be billed to the phone’s account (see chart).
Monthly Bundle: The minutes of usage included in the Monthly Bundle apply to the following types of mobile-originated calls: Iridium to PSTN voice calls, Iridium to Cellular voice calls, Iridium to Iridium voice calls and Iridium voicemail calls. Other types of calls are not included in the Monthly Bundle. The Monthly Bundle is consumed on a first-usage basis each month, and the unused part of the Monthly Bundle is lost and does not roll to a subsequent month.
Minimum Term and Plan Change Requests: The Initial Term of this Service Agreement is measured from the activation date. If the service is cancelled prior to the end of the Initial Term, there is an early cancellation charge equal to the total monthly service charges remaining on the Initial Term of the Agreement. After the Initial Term is completed the Service Agreement has automatic one (1) month renewal terms for each subsequent month and the customer can cancel without penalty at any time. A plan change request is effective on the first of the subsequent month (the “effective date”) and the Initial Term of the new plan’s Service Agreement(s) will begin as of that effective date.
Cancellation Procedure: To cancel service, the CUSTOMER must provide Outfitter Satellite with an express written, signed intent to cancel. The CUSTOMER remains responsible for airtime and other usage until 3 business days after the CUSTOMER’s requested service cancellation date, and if this service cancellation date is after the 25th of a month, the CUSTOMER is liable for any service fees to be billed in the subsequent month. Upon cancellation, there is no refund or proration for unused bundled or prepaid usage or any service fees. Cancellation notices must be sent to info@OutfitterSatellite.com or faxed to 615-902-0028 or mailed to 2727 Old Elm Hill Pike, Nashville, TN 37214 USA.