Long Beach Police Department
Forensic Science Services Division
Crime Laboratory

Field Service Survey

We appreciate your feedback.  Please take a few minutes to answer a few customer-service related questions.  Your responses will help to improve the quality and efficiency of services provided to you by the
Forensic Science Services Division
 
Thank you
 
 
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Communication

1. Were you contacted by a member of the Crime Scene Unit prior to their response?
 
2. Were you provided instructions on what will happen next from the first responding Officer or department employee you spoke with first?
 
3. How would you mark the effectiveness of communication from Department Employees
 

PROFESSIONALISM AND SERVICE

4. Did the forensic analyst perform a walkthrough of your location prior to starting their work?
 
5. Did the forensic analyst advise you of the type of processing they were going to do?
 
6. Did the forensic analyst exercise care when handling and processing your personal items?
 
Field Service Survey    Revision #3    Revised by: Forensic Specialist Supervisor     Rev and Issue Date: 06/11/2019