Ring groups allow you to send calls to specific people. You can program the calls to behave in a way that works best for your company.
Name- Name of the group. Example- Sales, Customer Service, Support, etc.
Number- Number of the group (You assign a specific number to the ring group, example 200).
Ring Strategy Options- Ring All, Round Robin, Least Recent, Fewest Calls, Random.
Ring Time- Time call will ring before failing over.
Failover to- Where the call will go after it times out. (voicemail, another group, extension, or menu.)
Members- Which phones are in the group. Enter the name.
For my example company, we want to create a ring group for our sales department. There are 3 people in sales, extensions 134, 135 and 136. When someone dials the sales number, 9413065556, all three extensions will ring. If no one answers after 1 minute calls will go to Mary's voicemail.
This is how I would fill out the ring group section to accomplish this: